Enterprise Business Services with Walmart's Dave Glick
The CPG Guys are joined in this episode by Dave Glick, SVP of Enterprise Business Services at Walmart.
Follow Dave on LinkedIn at: https://www.linkedin.com/in/davidglick1/
Follow Walmart on LinkedIn at: https://www.linkedin.com/company/walmart/
Follow Walmart online at: https://corporate.walmart.com/
Here's what we asked Dave:
- What is your role at Walmart?
- As an early adopter of technology, how is business services being driven forward by AI?
- What is agentic AI to you and how Walmart is approaching it?
- What was the strategic reason for Walmart to develop a unified AI framework with four "super agents" instead of continuing to build standalone tools?
- Describe the practical, day-to-day functions of the new associate AI agent and how it improves associates lives.
- What is your strategy for leading a large organization through significant technological change and driving widespread adoption among associates?
- With large tech organizations at Walmart, how do you maintain alignment around strategy, culture, and being “people-led”?
- I know you’re leading some transformation around claims and disputes - I believe you are going to move mountains there. Shed light please.
- Why “stop being nice, start being kind” resonated so strongly with you—how does that translate to enterprise leadership?
- When you look ahead 12-18 years, how do you see Enterprise Business Services evolving—especially with AI?
CPG Guys Website: http://CPGguys.com
FMCG Guys Website: http://FMCGguys.com
Rhea Raj’s Website: http://rhearaj.com
Lara Raj in Katseye: https://www.katseye.world/
DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.
CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast.